Refunds, if applicable, at the discretion of the Management, will only be made to the debit/credit card/bank account used for the original transaction. For the avoidance of doubt nothing in this Policy shall require the World University of Design to refund the fees (or part thereof) except in case of Double Payment.
Please note that Double Payments means the Transaction for which you have attempted to make an online payment more than once, for which your account may have been debited twice during multiple attempts to make payment. Such case may arise in case of any session break during redirection process from bank end to Website end. For any Double Payment Issues, Please contact or e-mail to Asstt. Registrar, WUD with subject line “Double Payment Issue" at firstname.lastname@example.org
Include the following information/ documents:
1. Attach clear screen shot of your bank statement reflecting double payment/debit.
2. Unique reference no. generated from the website.
3. Mode of Payment:
a. Credit card & credit card issuing bank name
b. Debit card & debit card issuing bank name
c. In case of net banking, please mention your bank name
4. Transaction day/time
Note: Please do not enter your confidential credit card, debit card & bank A/C information in the e-mail body. World University of Design will not be responsible for misuse of such confidential information.